Ordering Product
Delivering Product
Payment
Cancellations and Refunds
Returns and Exchanges
Service
Q: Will I receive an order confirmation?
After you place an order we'll send you an email with your confirmation number.
Q: Can I make changes to my order?
Contact us before we ship or place your special order and we do our best to make the changes you need.
Q: Can I order over the phone?
If you feel more comftable, please give us a call to plase your order.
Q: Can I give a deposit and pay up my order later?
Yes you can but you have to call us to place the order.
- You have to pay a 40% deposit on the time of the order and the remaining 60% before the delivery.
Q: Where do you deliver?
We deliver anywhere in the 50 states of the USA
Q: How much is delivery charge?
Free delivery in a 100 mile radius of 11219. Contact us if you out of the 100 mile radius and we get you the best delivery price possible.
Q: What happens if I am out when you deliver?
Q: Can you take my old furniture away?
Q: What if my furniture does not fit?
Q: Can you hold my order and delivery it in a later time?
Yes we can just write the request in the note section when you placing your order and we'll contact you.
Q: How do I pay for my Goods?
When ordering online, after choosing your product you will be asked to select your preferred method of payment from card payments. Once you have made your choice, simply follow the instructions on screen until the process is complete.
We accept all major credit and debit cards including MasterCard, Visa, Visa Electron, Delta, Solo and American Express.
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Q: Can I cancel or return my order?
If you want to cancel an order or cancel products from your order which has not been shipped yet, please send us an e-mail with reference of your order number. If you receive your product(s) in good condition is not returnable or cancelable. No refunds are available.
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Q: What do I do if my furniture arrives damaged?
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